Can I ask for an Itemised bill?

Service providers are not required to itemise their invoices. However, they may do so if you ask them to. An itemised invoice is one that details everything you are being charged for.

Does Itemised billing show texts?

The itemisation indicates the number of calls or messages and the total duration by call type. Often operators also itemise phone bills by the clock or operator. Calls made to free-of-charge numbers and free text messages do not show on the itemisation.

How do I see previous bills on O2?

You need to download as a pdf so you can see a detailed breakdown.

View your latest bill in My O2.
Scroll down to the bottom of that bill and click on View and print older bills.
That will bring up the old style web page.
Then simply use the drop down box for older bills. You can go back 18 months.
Then download as pdf.

How do I download an invoice from O2?

To download your latest invoice:

Log in and go to Bill Analyser.
Choose the account level from the account hierarchy list.
Click the download icon (cloud) to generate the invoice.
To immediately view the invoice, click ‘Invoice Ready’ when the pop-up message appears.
To save it, click the download icon in your PDF viewer.

What can you see on an Itemised phone bill?

Content of the itemised bill

The customer’s phone number.
The date, time and duration of calls, including the charges incurred for time-based tariffs.
The destination number (either in full or, on request, shortened to the last three digits)

Can you request an Itemised bill from EE?

Viewing your itemised bill You can view an itemised bill in My EE: Go to bills and payments. Select the option Filter your bill you’ll see this on the page. Select the device you wish to see itemisation for, we’ll then show you details on the page.

What does an Itemised phone bill show?

An itemised bill is part of call detail records, also known as traffic data, and is provided by telecommunications providers to customers as part of their account information. The itemised bill lists the individual calls made and provides tariff information.

Can you see who you’ve texted on phone bill?

You can’t see the content of a text sent to or from a phone on an account, whether that account is for a single phone or a family plan. The bill summary lists the number of texts, while the detailed view shows information about each text, including date and time.

Where can I find my O2 invoice number?

If you check My O2 http://www.o2.co.uk/myo2 you will find the number under My Orders.

How can I print my mobile phone bill?

To print your online bill, sign in to myAT:

select Go to bill & payments from the Total Balance card.
select View current paper bill (pdf).
select the bill from the download.
then select Print.

Where do I Find my O2 bill summary?

If you can login to your account (My O2) you’ll find all calls, text and data are itemised. For your last bill just go to the box in “My O2” that says “My O2 bill summary” and click on the “view bill details” button. This takes you to your current bill (should look the same as your paper bill).

When do payments come out of my O2 account?

If you’re on O2 Refresh we split your bill in two, so you’ll see two payments each month: Both payments will come out of your account on the same day. If you’ve signed up to a non-refresh contract, you’ll see one payment each month.

Is the O2 Refresh plan subject to inflation?

On O2 Refresh, your Device Plan payments are not subject to inflation and remain at 0% interest. For information about extra charges that might appear on your bill, take a look at our Other numbers and charges page. How do I change my payment and billing date?