How do I contact Virgin Active?

How do I contact Virgin Active?

Give us a call at 0860200911 if you’d like to find out more about the facilities at any particular club.

How do I suspend my Virgin Active membership?

Virgin Active These members can suspend their membership for another two months (September and October) by sending an email to [email protected] In the meantime, Virgin Active offers 350 online exercise classes to its members.

How do I cancel my Virgin Active membership in Singapore?

How do I cancel my membership? Simply pop into your home club by close of business on the Sunday before the next direct debit and we will cancel your membership then and there. An early termination fee may apply depending on your membership type. For full details, check out our membership terms.

Is Virgin Active part of Virgin Airlines?

Globally recognised brand: Virgin Active is part of the Virgin Group, founded by Sir Richard Branson.

Who owns Virgin Active South Africa?

Virgin Group
Virgin Active/Parent organizations

Can I freeze my Virgin Active account?

Yes – you may freeze your Contract for a minimum of month up to a maximum of 6 months in a 12 month cycle for medical and travel reasons provided you are not in arrears. We will charge you a monthly administration fee for freezing your membership.

What does it mean to freeze membership?

That’s an option that many gyms, especially big chains, provide. A pause or freeze means that if you signed up for a one-year contract in December but don’t feel safe exercising until March, you are allowed to take a break from payment while you aren’t using the space.

How much is the cancellation fee at Virgin Active?

You are allowed to cancel your Virgin Active membership at any time by giving one month’s written notice to Virgin Active. Upon cancellation you will be liable for a 40% cancellation fee of the remaining contract value if your membership is in its initial commitment period.

How long can I freeze Virgin Active membership?

Your Home Club receptionist will be able to confirm to you the periods of freeze available during your membership. Your membership may be frozen for two or more consecutive whole fortnightly billing periods (i.e. a minimum of 4 weeks) but cannot be frozen for only a part of any fortnightly billing period.

What do you get when you join Virgin Active?

You’ll notice them every time you walk through your club’s door. When you join Virgin Active, you’ll find revolutionary equipment and the most cutting-edge classes, developed and curated from around the world by our expert teams.

How many health clubs does Virgin Active have?

We believe passionately in giving back to local communities and helping young people to love being active. The world’s leading health club. We are the world’s leading health club and a global brand with 238 clubs in 8 countries.

What is the phone number for Virgin Australia?

Customer support 0860 200 911 (in SA) 00 27 21 684 3000 (outside SA) Weekdays: 7:30am to 6pm (5pm on Fridays) Weekends & public holidays: Closed