How do you role play on a phone?

By Lexie Tanner 4 years ago

How do you role play on a phone?

Procedure

  1. Put the learners into pairs.
  2. If you can, organise pairs of chairs back to back. If not, ask learners to stand back to back.
  3. Hand out pairs of role cards, e.g. 1a and 1b, to each pair.
  4. Ask your learners to role-play each situation.
  5. Keep this rolling role-play going as long as you wish.

How can you make an effective role play?

Here are five tips for executing an effective role play session with your reps:

  1. Make it as real as possible. The more real the role playing experience, the greater its value.
  2. Stay focused on time and benchmarks.
  3. Allow the rep to share feedback first.
  4. Reinforce the positives.
  5. Make feedback actionable.

What are the elements of telephone etiquette?

Phone Etiquette

  • Answer the call within three rings.
  • Immediately introduce yourself.
  • Speak clearly.
  • Only use speakerphone when necessary.
  • Actively listen and take notes.
  • Use proper language.
  • Remain cheerful.
  • Ask before putting someone on hold or transferring a call.

Is Role play an effective teaching method?

Role-play pedagogy has been shown to be effective in reaching learning outcomes in three major learning domains: affective, cognitive, and behavioral (Maier, 2002; Rao & Stupans, 2012). By making students take on the role of another person, they practice empathy and perspective taking.

What are the phone etiquette?

Phone Etiquette

  1. Answer the call within three rings.
  2. Immediately introduce yourself.
  3. Speak clearly.
  4. Only use speakerphone when necessary.
  5. Actively listen and take notes.
  6. Use proper language.
  7. Remain cheerful.
  8. Ask before putting someone on hold or transferring a call.

What are the 6 P’s of answering the phone?

Always keep in mind that effective business telephone etiquette requires you to be: prepared, present, polite, patient, personable, professional, proactive.

What are telephone etiquettes?

Phone etiquette is the way you use manners to represent yourself and your business to customers via telephone communication. This includes the way you greet a customer, your body language, tone of voice, word choice, listening skills and how you close a call.

Can you play a role in a telephone conversation?

Role-playing a telephone conversation is a great way to give your students practice in writing reported speech. To do the activity, all you need is two students, one with paper and pencil for taking a message.

Can you do telephone role plays in ESL?

Telephone role-plays are a great activity to do in your ESL class. Most of the time, they take little to no time to prepare, and they challenge both your students’ listening and speaking skills.

Which is an example of a role play?

Example Business Telephone Conversation: Role-Play. The following business telephone conversation can be used as a role-play in class to introduce a number of standard phrases to practice telephoning in English. Ms. Anderson (sales representative Jewels and Things): ring ring…ring ring…ring ring…

What’s the best way to start a role play?

To start the process, gather people together, introduce the problem, and encourage an open discussion to uncover all of the relevant issues. This will help people to start thinking about the problem before the role-play begins.

https://www.youtube.com/watch?v=Nq65EmDpBA0